Lost my phone in a taxi when I arrived at the hotel, but the staff went above and beyond to assist me. They helped me reach out to the police and the taxi driver, providing a real sense of support during a stressful time. The room I stayed in was spacious with a convenient location near the main street. However, there were some issues with the maintenance of the facilities. The air conditioning took a while to cool down, and the bathroom did not have heating, making it quite cold in the winter. There were also not enough power outlets to charge devices comfortably. Despite these downsides, the staff remained friendly and helpful throughout my stay, making it a pleasant experience overall.

The bathroom features an open tub that adds a unique aesthetic, which seems more suited for romantic getaways. The location feels central and convenient for exploring nearby attractions.

The bathroom lacked a shower curtain, leaving the entire space wet after use. Charging outlets weren't conveniently placed near the bed, and several didn't function properly. Tea and coffee supplies were not replenished during my stay, and even in the family room, towel supplies were insufficient—one morning, there was only one towel available. Space in the family room was quite cramped, making it tough to accommodate suitcases comfortably.

spacious rooms with a huge bathtub and great air flow

efficient check-in, excellent service

small fridge

Great room, but the bathroom was a bit cramped and lacked a shower curtain.

I thoroughly enjoyed my stay! The staff were incredibly helpful, providing me with an umbrella when it started to rain. The room was spacious and comfortable, featuring a lovely bathtub and great amenities like skincare products and a safety deposit box.

No shower curtain in the bathroom.

Great Overall Experience with Room for Improvement

I enjoyed my stay, but beware of the smoking policy. After a rough first night in a smoky room, I was moved to a nicer one. The staff were responsive, though signage for non-smoking could help. Try the local restaurant nearby for great food!

This place was just a well-suited match for a speedy visit in Busan with value for money. The staff were incredibly friendly, going out of their way to help me with directions when I got a bit lost exploring. Bring your own toiletries as amenities were minimal in the bathroom.

Comfortable rooms with great air conditioning. no luggage storage available.

The hotel is located right next to BIFF Square with plenty of convenience stores on either side. It's also close to bustling markets, making it perfect for exploring local attractions. The room I stayed in was spacious, allowing for a comfortable work setting, and the room service was prompt and efficient.

While overall comfortable, the bathroom had limited heating, making it a bit chilly during winter.

the staff were super friendly and offered great assistance with our luggage. breakfast was simple but tasty, featuring coffee and bread.

communication may be a bit challenging at times.

Hotel Marcher offers an excellent location close to bustling markets and eateries. The staff is notably warm and attentive, even providing umbrellas during unexpected rain. However, the design of the bathrooms lacks privacy, which can be a concern for some guests.